Natural Stone
Care & Maintenance

Care & Maintenance of Natural Stone
Marble, Granite & Limestone

To maintain your benchtops, clean regularly with a soft cloth and warm soapy water. Scourers can be used to remove difficult deposits. Do not climb on your benchtops or sit on them.

The risk of damage from the localised additional weight is high. The appearance of a crack does not imply faulty material or workmanship. Cracking is normally associated with movement or inappropriate use.

Benchtops will resist heat from pots and pans but don’t tempt fate as damage can occur in certain circumstances. Always clean up spills as soon as they occur to limit any absorption. With proper care and maintenance your benchtops will last a lifetime and will look as good as the day they were installed.

Whilst we offer a warranty relating to our workmanship, we are not able to warranty the material itself, as it is a natural product.

DO

Any spills must be removed / cleaned immediately. In the case of marble it is a porous material (even with a proprietary sealer) any spills will penetrate into the stone and cause stains or etching etc. The application of sealers does not stop staining but may reduce the chance of staining by delaying liquid penetration into the stone
Spills can be very different in nature from one to the next. Most of them, however, will turn out to be detrimental to stone if unattended immediately. Orange juice, lemonade, wine, vinegar, liquors, tomato sauce, yoghurt, salad dressing, perfume, after shave, wrong cleaning products and so on, will ETCH polished marble, travertine, limestone and onyx. Clean the stone thoroughly using fresh warm water or if necessary using only neutral detergents (always do a small sample area as a test)
You may clean all stones with Methylated Spirits (such as acetone)
After the stone has dried, you may wipe it with a clean cloth to remove any streaks
You may, every 3 to 6 months apply a liquid stone wax to both marble and granite. The wax is applied with a natural fibre cloth and needs to be rubbed in until there is no more wax residue remaining on the surface of the stone. Any residue can be removed with “oo” grade dry steel wool
Sealers are sometimes applied to stone benchtops, however they are not effective against acidity


DON'T

Don’t use your stone benchtop as a work bench
Detergents containing alkali, acid, metallic salts and/or other strong substances can actually attack the surface of the marble, and are NOT to be used
Don’t put any wet bottles on to it (perfumes, after-shave etc.) Keep your cosmetics and fragrances away from stone surface and make sure that the legs of any trays or appliances have felt tips
Do not use scourers or any type of abrasive products on any of the stones
Do not drag heavy sharp objects over the surface of any of the stones
Do not sit or stand on areas of weakness such as the front or rear of sink and hotplate areas, or the overhang side of an island bench
Do not place hot items such as roasting trays or boiling pots directly from the oven or burner and onto the stone. This can crack the stone
Do not use vinegar or acidic substances to clean marble or limestone
Do not clean any stone with Thinners or Mineral Turpentine


Note: For engineered (reconstituted) stone you need to refer to the relevant stone manufacturers “Care and Maintenance” brochure for their brand specific technical advice.